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German online with our free German-English transitional contents. The following
is an English articles with some of the 100 most common
words and phrases used in the German language.
This is part of a series of articles to orient you to the 1000 most
commonly used words in German. Read to easily grasp the most common words
and phrases in the German language. By the time you are through with our 10
part series, you will be able to understand 70-90% German and also be
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What Keeps a Customer Loyal (German -
English)
Delivering quality und service zu customers.
Successful businesses rely auf loyal customers. In fact, die cost from keeping existing customers ist much lower than die costs businesses incur zu attract new customers. Building ein loyal base isn’t einfach. In addition zu great products und customer service, es requires insight und measurement. Churn, oder customer turnover, ist eine important measurement für any consumer company dass wants zu gauge its success in retaining customers.
Two factors kann help maintain ein low churn rate: quality und service. In ein survey auf brand loyalty durch ClickFox, mehr than 80 percent from respondents said quality war die number einer key zu ihre loyalty.
Customer service, beim 72 percent, war close behind. Successful companies invest in products und provide strong customer service zu bring diese two elements zu die forefront from ihre customers’ experiences.
Für die 10th consecutive quarter, Verizon Wireless reported die lowest postpaid customer churn rate (0.91 percent), meaning dass fewer than 1 in 100 customers left Verizon Wireless during dass three month period. Dass war die lowest churn rate from any from die nation’s major wireless providers.
Investing, auf average, mehr than $6 billion ein year in coverage und expanding die capacity from our nationwide network hat kept Verizon Wireless’ reputation für quality wireless network service high auf consumers’ radar screens. Emphasis auf customer service through offerings such als Wireless Workshops gibt customers hands-auf training aus device experts. Und, Verizon Wireless regularly gets high ranks für both network quality und customer service from independent, third-party surveys, including RootMetrics und J.D. Power und Associates.
Die research shows dass durch focusing auf ways zu enhance quality und service, companies kann reinforce customer loyalty und create ein positive experience dass draws other customers.
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